Our jobs as leaders are becoming more complex and that requires a mindset shift when it comes to leadership. In order to be successful as leaders, we need to build up paradoxical leadership skills.

Paradoxical leadership is a leader’s ability to adopt an AND mindset instead of an EITHER/OR mindset and flex their behavior based on the situation at hand. Situational Leadership is one type of Paradoxical leadership skill. Learn more about other paradoxical leadership skills in this article.

With the rise of artificial intelligence (AI), emotional intelligence will become even more important because it is what differentiates us as humans. Emotional intelligence (EQ), unlike IQ, can be developed.

What do we need to do to develop EQ? That is what the progressive emotional intelligence model aims to address. Existing EQ models tend to be too theoretical to be actionable. If we can take steps to develop the different components of EQ in a certain order, it becomes easier to develop EQ and Claritas' Progressive EQ model explains how.

“If you want people to behave differently, the environment needs to change.” – Laslo Bock.

Out of the many change management models that I’ve seen, I have found the Six Sources of Influence to be one of the best change management frameworks available. In this blog I'll introduce this model using a story about my blender.

In this last segment of Better Listening we will focus on how we can improve communication so that others will better listen to what we have to say, especially knowing that they may have their own biases at play. There are two techniques we will discuss today: (1) active listening and (2) building trust by showing that we care. Both go hand in hand.

In this segment of Better Listening, we will unpack how we can unconsciously tune someone out due to our biases. The most common biases are not always related to race or gender. Educational biases hinder companies from finding and retaining key talent and can also reduce collaboration and productivity. Learn some ways to reduce bias to improve communication.

How well are we able to listen to others when we are under stress? Miscommunication often happens during these situations. Be aware of auditory exclusion and learn what you can do to improve communication when the stakes are high.

Collaborative leadership is like Chinese checkers. Command and control leadership is like chess.
Collaborative leadership breaks down silos, increases engagement, and is more agile. Read this article to learn how to become a more collaborative leader.

The Claritas People OPEX™ framework is a People Operations strategy for continuous improvement. As the competition for talent becomes increasingly challenging, the importance of continuous improvement, retention, and building a measurable strategy around people operations is critical. Claritas can show you how to increase organization’s effectiveness by translating operational excellence principles to your People Operations.

Have you been managing people for a few years? Are you looking to progress in your career and wondering what to do next?

Would you like to know what the secret is to leadership development?

It is coaching. Find out what benefits you will gain from coaching and how to find the right leadership coach for you.

We live in a divisive world; it’s governed by the power of OR.

The larger and more complex the issue is that we are dealing with, the more important it becomes to shift to and AND mindset.

The power of AND is not a new concept, it goes as far back as the ancient Chinese concept of yin and yang.

Learn how to cultivate the power of AND to more effectively deal with the complexities related to Change, People, and Innovation.

What is the best coaching tool out there for managers? It’s Michael Bungay Stanier’s book, “The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever.”

If you are a manager, do you consider yourself a coach for your team? Have you received coaching before? Learn how to leverage your time and improve your team’s performance by developing your coaching skills.

More and more companies are seeing the business ROI of coaching and are equipping their managers with coaching skills and/or providing external coaching to their employees, not only their executives. The median ROI is 7x the investment (2009 ICF Global Coaching Study).

Would you like to learn the fundamentals of how to be a good manager in 3-4 hours plus a few minutes each day?

Managers are busy people! This will save you an extra 60 hours or so compared to reading all the books in “The Top 10 books for Managers” or similar other lists.

These 4 books are what make the shortlist: The One Minute Manager, The Coaching Habit, The Thin Book of Trust, and The Daily Drucker. Learn from the best to become the best at what you do!

Did you know there is a formula for achievement?

Angela Duckworth says effort counts twice. To clarity, this does not mean effort counts 2x but rather it is an exponential effect. As Angela explains, “Talent is how quickly your skills improve when you invest effort. Achievement is what happens when you take your acquired skills and use them.”

Read on to learn what we can do to improve the effectiveness of our efforts.

Adaptive efficiency is the ability to be both organized and flexible.

The paradox of adaptive efficiency is especially important for project managers.

Vigilant Resilience is important to sustain change. Leaders that have vigilant resilience display realistic optimism.

When challenges arise, as they will in most cases, leaders with vigilant resilience are the ones who will be able to rally their teams together to weather through the storm.

Did you know there was a formula for trust? And why does that even matter?

When we are talking about something intangible, like trust, it is helpful to understand what components build up trust and what can break it down. Otherwise, it becomes difficult to pinpoint what we need to do to nurture trust and what we need to avoid doing in order not to lose trust.

When leaders are not afraid to take risks and are also able to analyze pitfalls, they can lead with mindful courage.

This paradox is very important for leaders, especially in the early stages of a new venture.

This is part two of Excellence = Quality x Acceptance and we pick up where we left off last time.

In this article we will unpack three useful change management frameworks that help increase acceptance. The larger your project or initiative, the more important this becomes.

Change management is an important tool for leaders as well as project managers.

How do you think of outliers? They can be "bad" data points or potential goldmines. It depends on the situation. Read on to learn more.

Excellence = Quality x Acceptance
This is a useful framework to remember whenever you are about to start a major initiative or project.